SMART SERVICE DESK
An opportunity to gain benefits from Smart Service Desk.
SMART SERVICE DESK
SOLUTION
IT Solution Service
- Incident Management
- Problem management
- Asset Management
- Proactive prevention
Smart Service Desk
- Single point of communication
- Efficient monitoring & tracking
- Better problem resolution timing
- Improved customer relationships
- Scalability, easy implementation and configuration
- Strengthen brand image & reputation
Deskside Support Managed Service
- Business continuity (improve business continuity)
- Control & Compliance
- Much less downtime
- Expert advice in areas of IT
- Pro-active service
Smart Maintenance Service
- Providing enhanced utilization of available resource
- Avoiding unnecessary disruptions
- Ensuring objective problem solving
- Predicting other problems
- Identifying improvement opportunity
Managed Printing Service
- Optimize, manage and improve printing.